Sport Solution
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This Privacy Policy explains our privacy practices for our website
This Privacy Policy applies across all Sport Solution's Network sites listed below :
sportsolution.net
Introduction
Sport Solution and its network sites provides Coaching and other related services under various free and paid plans.
We define the term "user" as an individual or representative of registered business who register an account with us or comes into communication with us. Any information provided by user is treated as confidential unless the communication happens on open channels such as community support forums, social channels. We acknowledge the right of users to their privacy and commit to help safeguarding the same.
We take your privacy seriously and only basic information is required by us for processing the signup process. We do not ask or store your credit card information. We do not share member’s details with anyone, nor we run ads or other commercial activities apart from our said business from our domains.
Yes, we do send out periodic emails to members to update them on releases, new versions and policy changes.
Sport Solution ("Sport Solution") is committed to protecting your privacy. This Privacy Policy explains our privacy practices for our website, www.SportSolution.net on the World Wide Web (the "Site"), as well as for Sport Solution services that may be accessed through the normal use of our products (the "Services"). You can travel through most of our Site without giving us any information about yourself. But sometimes we do need information to provide services that you request. The following statement explains our information-gathering and dissemination practices. Please read the complete Sport Solution Privacy Policy.
Sport Solution may periodically update this Privacy Policy. If so, Sport Solution will post the updated Privacy Policy on this Site. Sport Solution encourages you to review this Privacy Policy from time to time for any changes. Incase of major changes, registered active users will be notified via email too.
By using this Site or any products or services provided through the Site, you expressly consent to the use and disclosure of information as described in this Privacy Policy. IF YOU DO NOT AGREE WITH ANY OF THE TERMS BELOW, YOU SHOULD NOT USE THIS SITE OR THE PRODUCTS OR SERVICES OFFERED BY SPORT SOLUTION AT THIS SITE.
Personal information such as name, email, usernames are collected during account creation and in events of users using our contact forms, live chat support or entering any promotional event via entry forms.
Personal details such as Name, email, username are required for creating account on our sites. Other information such as billing address, VAT ID or phone numbers are optional and limited for generating automated invoices only. Other than usernames (unique) all personal innformation can be easily updated by users themselves by logging into userpanel. IP used for logging into our sites is also recorded.
From time to time we employ 3rd parties to provide various services to our site users. For example, we use intercom, crisp, mailchimp, sendgrid for communicating with our users. These services do store our users details on their system. Anonymized data is collected by analytics services such as google analytics.
Enable site access and provide services
Access to download area, support channels and services
For security, preventing fraud or identity theft
Fulfill our legal obligations, compliance, regulatory, audit and tax compliance as required by law.
Provide product information on updates, support, fixes and new products releases to users.
Analytic purposes such as by monitoring traffic, usage to optimize our content / placements for better user experience.
You may decide whether to proceed with any activity that requests personally identifiable information. If you do not wish to provide the requested information, however, you may not be able to complete the transaction. We do not collect information from individuals under the age of 13. If you are under the age of 13, we ask that you do not submit any personal information through the Site. If we have specific knowledge that an individual under the age of 13 has submitted personally identifiable information to the Site, we will delete such information permanently and without notice.
Except as described below, Sport Solution will only disclose your personally identifiable information to third parties if acting under a good faith belief that such action is necessary (1) to conform to legal requirements; (2) to protect and defend the rights or property of Sport Solution; (3) to enforce the Sport Solution Terms of Service; or (4) in the event of a merger, acquisition or sale of all or substantially all Sport Solution' assets relating to the business in connection with which the information was collected. Sport Solution collects personally identifiable information that can be divided into the following categories:
Sport Solution Product Registration Information: Some Sport Solution products ask you for certain personally identifiable information as part of the installation/registration process (including but not limited to your name, email address, credit card information and connection type and number of computers). Certain of this information is necessary in order to conclude the transaction, and for applicable products, to be eligible to receive technical support. Sport Solution keeps personally identifiable information collected in the course of installation/registration of Sport Solution' products confidential and does not sell, trade, or exchange mailing lists with any organization.
Credit Card Information: If you use a credit card to purchase products via this Site, your name as it appears on the credit card, the credit card number, expiration date and billing address will be encrypted as it passes over the Internet. Sport Solution does not record or keep your credit card information for online credit-card transactions; rather such information is simply passed through to our contracted payment processing vendor. Sport Solution may access such information through the payment processing company, but does not do so except to process refunds or adjustments and to the extent necessary in the event of nonpayment or disputed payments, or as may be necessary for Sport Solution' compliance, in Sport Solution' discretion, with applicable law.
Technical Support: If you request technical support online, we will ask you for information necessary to complete the transaction such as your name, email address and information about your computer hardware, software, and the nature of the problem you are experiencing. In the course of providing support, your data may be transmitted to service providers that are under contract to Sport Solution and have agreed to abide by the provisions of this privacy policy. Such transmissions of your data are encrypted and secure.
We do not share or sell any user information with 3rd parties. Transfer of personal information does take place in the events of processing payments through payment gateways such as paypal / Stripe. In the absence of recurring payments such transfer of information is initiated by users.
We reserve the right to disclose personal information, activities log under legal obligations to the legal, tax authorities within the preview of the law to assist with legal claims, identity theft protections, frauds.
Email: With your permission, Sport Solution will send you communications, including informative emails/newsletters about product upgrades, product updates, new products, and services. These communications provide you with special offers that may be of interest to you. Sport Solution uses a third-party programs of outbound email technology to send email from our servers and does not collect information about you but does collect requests to unsubscribe.
Cookies: A "cookie" is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our Site. Once you close your browser, the cookie simply terminates. For instance, by setting a cookie on our Site, you would not have to log in a password more than once, thereby saving time while on our Site. You may still use our Site if you reject the cookie. The only drawback to this is that you will be limited in some areas of our Site. For example, you will not be able to use certain features of our forum or other parts of the Site that offer customized settings.
Log Files: We (Sport Solution and/or our contracted web analytics provider(s)) do keep track of the domains from which you access our Site and Services on the World Wide Web, and may log IP addresses or other identifiers for statistical purposes. We do this to gather broad demographic information for aggregate use to identify and analyze trends and the results ofour marketing efforts, to help diagnose problems with our servers and to administer the Site and Services, and analyze users' movements. We may periodically share aggregate demographic information with our business partners. IP addresses and other identifiers are not linked to personally identifiable information.
Links: This Site contains links to other sites. Please be aware that we Sport Solution are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our Site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Site.
Newsletter: If you wish to subscribe to our newsletter, we ask for contact information such as name and email address.
All information gathered on the Site is stored and maintained in secure facilities. In addition, internal security provides that this information is coded with restricted access, and our servers are kept in a secure, locked environment that limits access to authorized personnel only. All Sport Solution employees, and all external service providers who may process and/or store customer data, are briefed about the company's privacy and security policies on a regular basis. The Site is regularly tested for security breaches to ensure that all information collected is secure from unauthorized viewing. Any service providers with whom Sport Solution contracts, and who receive, store, or process personally identifiable customer data, have committed to abide by the provisions of this privacy policy. All transmissions of personally identifiable customer data are encrypted and secure.
Simply log into our site and proceed to profile section to update your personal information. You can remove your billing address by clearing the fields and hitting save button.
For deletion of account, you can proceed to Privacy / GDPR section and submit request. Such requests will be processed within 72 hours (excluding weekends). Please note that we will retain some of your personal information as required by law for legal, tax, fraud detection and audit purposes especially if you have entered into commercial contract by purchasing goods from our sites.
You can download xml file of your personal information from the Privacy / GDPR section of your user panel.
Sport Solution does not retain data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations. Transactional information (purchase record) is stored permanently for legal, audit and tax purposes. When an delete request is made and approved, Sport Solution would remove all personal information from its all network sites, 3rd party services, newsletters or chat systems.
You are free to update your information at any time directly through our Site. At your request, Sport Solution will change your information; we may request evidence of your identity before doing so. In as much as your information will never be used without your explicit consent, we are not able to update the email address to which you subscribe to Sport Solution communications on your behalf.
To change your information, or request that your information be changed / deleted, please use one of the following options:
Send email to us at registrar@sportsolution.net.
Web Site Terms and Conditions of Use
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trademark law.
Permission is granted to temporarily download one copy of the materials (information or software) on Sport Solution's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
modify or copy the materials;
use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
attempt to decompile or reverse engineer any software contained on Sport Solution's web site;
remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or "mirror" the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Sport Solution at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
The materials on Sport Solution's web site are provided "as is". Sport Solution makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Sport Solution does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
In no event shall Sport Solution or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Sport Solution's Internet site, even if Sport Solution or a Sport Solution authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on Sport Solution's web site could include technical, typographical, or photographic errors. Sport Solution does not warrant that any of the materials on its web site are accurate, complete, or current. Sport Solution may make changes to the materials contained on its web site at any time without notice. Sport Solution does not, however, make any commitment to update the materials.
Sport Solution has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Sport Solution of the site. Use of any such linked web site is at the user's own risk.
Sport Solution may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
Any claim relating to Sport Solution's web site shall be governed by the laws of the Province of Alberta without regard to its conflict of law provisions.
General Terms and Conditions applicable to Use of a Web Site.
Privacy Policy
Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.
Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
We will only retain personal information as long as necessary for the fulfillment of those purposes.
We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
We will make readily available to customers information about our policies and practices relating to the management of personal information.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.